Sellers

" Penn helped my husband I with recent purchase in Waikoloa village. First day we met, we found our home and offered that night. He was honest, professional, responsive, personable, and knowledgeable. Everything went so smooth and fast. He accommodated our busy schedule and met us super early in the morning from Kona. He went above and beyond for our sales and highly recommend this guy to anyone who wants to buy or sell houses. "

- HELEN HONG

" Mike did a fantastic job of making this real estate transaction as smooth and simple as possible. He was readily available by phone or email with any questions that we had. He is knowledgeable of the local market and provided us with appropriate recommendations as we went through this purchase. "

- James Rubis

" Stacy was such a professional and was there every step of the way in the sale of the cabin. She went above and beyond with zoom meetings, helping find a surveyor, and dealing with the time zone (5 to 6 hours difference). If you have a need for an amazing realtor, Stacy Spilman should be your choice. "

- Gregory Lucas

" Tanya is professional, knowledgeable, personable, direct, and forthcoming. She gives great advice, listens empathetically, and is always focused on what’s best for the client. She is a pleasure to work with, and an invaluable ally in navigating real estate deals in Hawaii. "

- John Rozell (Manager)

" Mike is awesome! He got our place listed & sold in under 30 days. He is organized, reliable, efficient and follows through. His knowledge and expertise in the real estate market is invaluable. "

- Stacey Aguiar

" Absolutely loved working with Mike - he is detail oriented, knowledgeable & down to earth. He helped us navigate a very crazy market and we are extremely happy homeowners now. Mike really seems to love his job~ We are inexperienced home buyers and he answered our many questions and provided information that we didn't ask for or know that we needed. He took good care of us and I would recommend him over and over! "

- Lynn Mattix

" It has been a pleasure working with Cindy and she has gone out of her way to make the home buying process as easy as possible, explaining things in simple terms and making sure that I understood every step of the process. She has been very patient and kind. "

- Kim Richardson Luizzi

" Tanya has helped us with several real estate transactions both as a buyer and a seller and has made everything seamless and stress free! She has been in the real estate business many years and knows it inside and out. We would highly recommend her! "

- Bobbi Johns

" It has been an absolute pleasure being represented by Mike Drutar in the sale of our condominium. Professional, knowledgeable and responsive. I would not hesitate in recommending Mike for your real estate needs. Aloha! "

- Eileen Harper (Business Owner)

" Excellent service knew everything about the market and was timely in delivering updates to us. The market was difficult for our unit he listed and he had it under contract in less than a month I could not be more happy how things went especially being off island and the challenges associated with travel out there currently. "

- Chris Bays

" EIleen is an absolute pleasure to work with as she brought an up-to-date understanding of the market while also listening to what we needed in a property and home. Extremely professional, always on time, and with the extra touches that make you smile and relax. I look forward to working with Eileen again. "

- Pamela B.

" Stacy is a great realtor. She helped guide this first-time seller through the crazy process of selling a condo in a really hot market. Stacy listened to me and didn't pressure me to pick the highest bid. I'm glad I listened to her advice about paying for a partial staging. My place looked incredible and my place ended up selling for over asking price. I highly recommend Stacy. She is knowledgeable and fun to work with! "

- Dena Sedar

" Stacy always responded to my questions, followed up on things, and kept me in the loop with what was going on. She went over each step of the process clearly and was super patient with any issues that came up. Excellent communication. Highly recommended, she is awesome! "

- Michelle Wong

" Cindy was very helpful in assisting my husband and I while buying our land. We appreciated the fact that she was very prompt in responding to any and all questions/concerns we had throughout the process. "

- Katie Emery

" Penn and his team took action from the moment I made contact. They alleviated all my anxiety and demonstrated a professional determination to fulfill my real estate dreams. If you are seeking an individual with vast local knowledge and resources you have found them! Please let Penn go to work for you today. "

- Jonathan Miller (Luxury Home Project Manager)

" We had the pleasure of working with both Mike Drutar and Kathryn Nielsen. Both were great to work with. They know the market well, were patient in our property search, on top of the many details and deadlines during the offer and acceptance process, engaged during escrow addressing any concerns. From house hunt to closing, it was a very positive experience. "

- Pam Wong (Buyer)

" Kate is a credit to her profession. Her years of experience has made her extremely knowledgable and she is wise beyond her years. Can't go wrong with that combination. In fact, we were so happy with the way she represented us in the purchase of our new home, that we then hired her to sell our other home. The sale went so fast and smoothly that we felt virtually NONE of the stress that is often experienced when going through the plethora of issues associated with selling a property. My wife and I feel blessed to have someone like Kate in our lives. "

- Michael Vines

" Cindy helped me though the ups and downs of searching for that right property for my needs. When we finally got an offer accepted, her professionalism shined all the way to closing. She will definitely make others feel secure and confident that their goals will be met with Cindy's help. Thank You Cindy!!! "

- Alvin Bongolan

" Mike Drutar is simply the best! We met Mike through friends and he has met our every need. He has helped us over the past 2 years find our second home on the Big Island. Mike's knowledge of the real estate market and nuances of the various communities in Mauna Lani Resort were unparalleled. He was always patient with us and knew exactly what we wanted. Despite living on the mainland, he kept in touch with us regularly and we were ready when the right home became available. We could not have done it without Mike and he helped make our Hawaii dream come true!! "

- Edwin Lai

" We would give Cindy Whittemore a 10-star rating if it was available. Cindy and her partner, Gerry Rott, have represented us on several real estate transactions. She was our listing agent when we sold and represented us as a buyer, so we have had an opportunity to see first hand how she handles transactions. The first thing to know is that Cindy defines the word 'professional' in every sense. She stayed totally on top of all details, had prompt and thorough communication, ran down any questions, and provided so much additional information that helped us make informed decisions. We worked with her while on the mainland and she kept us informed about market conditions, neighborhoods, and properties. Cindy knows the Kailua-Kona area like few people do providing insights into neighborhoods, trends, history, etc. Initially, we spent time discussing what we were looking for in a house, she would send links to properties and we gave her feedback. She quickly understood what we liked and then found homes that met our criteria. With her thorough knowledge of the areas we were able to target only properties that had serious potential. It was a real pleasure working with Cindy and we are appreciative of all her efforts on our behalf. Additionally, she is a strong community supporter and you can tell that she is highly respected by other real estate agents. Mahalo Nui Loa Cindy! "

- Terry & Ann O'Halloran

" Penn was very forthcoming and helpful at every turn, tried to make everything as easy as possible for us. He was a great guide to help us get the property which suited our needs and paid attention to every detail along the way. I highly recommend him. "

- Andrew Krings

" From driving all over town to multiple showings to signing the final documents, Kate was patient with us as we navigated through the ups and downs of searching for our new home. Her professionalism and attention to detail were exemplary. She was prompt with responding and answered all our questions. We would recommend Kate for your real estate needs as she is a great pleasure to work with. "

- Christine and Bill Cervantes

" Stacy is amazing. Super helpful throughout the whole process, knowledgeable, and great to work with. "

- Jon Manchester

" Penn was awesome! He helped us find our dream condo, a truly spectacular ocean-front property. He persevered, was readily available, and uniformly professional. I give him my highest recommendation! "

- Steve Weiss

" When I was considering a job on the Hawaiian Island, Mike was recommended by a friend as the realtor who was super knowledgeable and one we could trust. Mike called me to understand what we were looking for and provided location options to consider. While on the mainland, Mike worked with us and even took videos (virtual showings) for us so we could easily view on YouTube. Since we were not from Hawaii, he helped us navigate and select our lender to get us prequalified. When we selected the home, Mike provided us with comps, and property information in order for us to submit a competitive offer. After the offer was excepted he walked us through the entire sales process. He’s a great resource even after our closing and continues to be a resource on everything the Big Island has to offer. We highly recommended Mike, he was beyond our expectations! "

- Roy Selvidge (Human Resources and Administration Manager)

" Mike is a real professional. He is very knowledgeable about the neighborhoods, the process and the market. He smoothly navigated me through the sales process and helped me successfully negotiate with the seller to get a good deal we both liked. He understands property investment, anticipates needs and uses modern tools like DocuSign to make the process quick and efficient. I highly recommend Mike to anyone buying or selling a property on Hawaii Island. "

- John Stoops (Manager of Software Development Engineering)

" Cindy was very attentive to all of the details of selling a home. She kept us on track and helped us tremendously in finding the services and professionals we needed to make repairs to the home in the timeline we were under. She brought us a buyer quickly and at a great price. Cindy knows her business, she is professional and keeps her cool under pressure -all the traits you want in a great realtor. "

- Leslie Kissner

" Penn was amazing, very personable and extremely professional. He made several trips to ocean view for me just for a small transaction. I would highly recommend him for all your real estate needs on the big island. "

- Trevor McParland

" Very easy to work with and competent and efficient. Would recommend her service. "

- Robert Raatz

" This team made my first time home buying experience super easy! Would definitely recommend! Now the hard part, packing! "

- Jason G

" Mike Drutar did a fantastic job selling my Town House. Mike is very professional and knowledgeable about the market in Kona and the surrounding areas. He just knows what he's doing when it comes to selling someone's home in these more complex times for real estate that we're living through at the moment. "

- Drew Turiano (Seller of Town House)

" Mike was instrumental in convincing me to follow through with the purchase of a condo that just closed today. He was reasonable and factual in his explanation. Without his input, I probably would not have purchased the condo. I am very happy with my purchase. "

- Bill W.

" Loved working with Mike.He is excellent at his profession.He is very knowledgeable of the market and straight forward. It’s by luck I found him. I would highly recommend Mike for all your real estate needs "

- Debbie Thorpe

" Mike is the best realtor I have ever worked with bar none. He's smart, honest, hard working, even-tempered, clear, organized. I've used him for every real estate transaction I've done in Kona and cannot recommend him highly enough. Every single purchase or sale has been effortless on my part. He's fabulous. "

- Susan Edsall

" Mike is the best realtor I have ever worked with bar none. He's smart, honest, hard working, even-tempered, clear, organized. I've used him for every real estate transaction I've done in Kona and cannot recommend him highly enough. Every single purchase or sale has been effortless on my part. He's fabulous. "

- Susan Edsall

" Cindy was steps ahead of the game throughout the entire process from listing to selling our home. The listing was fantastic & made for a quick sale. Her expertise was evident as we had a very smooth sale & close. Would highly recommend for anyone selling their home! "

- Wanda Rowan

" Penn Henderson, my Realtor Agent in selling our condo was amazing! He was wonderful to work with throughout the whole process. He worked well beyond what one could expect! He even rolled up his sleeves & assisted me in preparing the condo for marketing & highlight the beauty of our property. It just blew me away! The best part of the entire experience he was able to get several full price offers & 2 above the asking price in a matter of 2 days in the market! His professionalism, knowledge, honesty, hard work & integrity paid off! I highly recommend & entrusting Penn with any of your future Realtor needs. I wish him continued success! Thanks Penn and God bless you! "

- Carol Bremer

" Mike has been so wonderful to work with! This is our 3rd transaction ( twice as sellers and once as a buyer) and have always found him to be very knowledgeable, professional and helpful. He’s never pressured us or hurried us into any actions. He returns phone calls and texts quickly and was able to connect us with the local resources we needed. We’ve recommended him to many of our local friends. His years of experience in real estate on the Big Island is invaluable! "

- Deon Husak

" Responsive, knowledgeable and professional. A pleasure to work with. I recommend without reservation. "

- Robert Laird (MD)

" Tanya is by far the best real estate agent I’ve ever worked with. She’s sharp as a tack, direct and honest. I trust her judgement completely. I’ve worked with her as both a buyer and a seller with excellent results each time. Tanya’s extensive knowledge of the real estate market on the Big Island is a huge asset both for negotiating price and finding that perfect home. She knows how to drive a transaction from beginning to end and easily navigates the barriers that often arise in Hawaii real estate deals. She has a terrific ability to hone in on her clients’ priorities and match them with the perfect property. She found us our dream home, navigated a very complex closing due to decades-old title defects, and managed to get the deal closed on schedule. She sold a lot for us that could’ve sat in the market for years, but she knew how to connect the right people with the right properties. She does this all with a smile and a quick phone call to the right person. I highly recommend Tanya for anyone looking for an agent. "

- Sandra Fraser (Attorney)

" Awesome to work with and knowledgeable! "

- Terja Shodin

" I am a mortgage lender so I work with a lot of realtors in Hawaii. Penn is one of the absolute best on Big Island. I recently chose him to handle my personal real estate transaction for several reasons: 1. He truly cares about people. Penn’s number one goal is to make sure his clients are satisfied, and it shows. I have seen him make extra trips to properties for client requests, and provide countless detailed videos for off-island buyers. He spends time with people to make sure they understand the process and are comfortable with the transaction. When you work with Penn, you are not just another sale; he treats you like an important client and a friend. 2. Penn is very detailed and writes up excellent, strategic offers. If you are buying and competing with other offers, he gives you the best chance of winning by being very thorough with his contracts. The way he delivers an offer is equally thorough. This is the same high quality of work you see on his website and marketing materials. 3. Speaking of marketing, if you are selling, Penn puts together beautiful websites and books and other extremely professional marketing materials to sell your home. I have not used Penn to sell a property for me, but I have seen his work for several other clients, and it is always extremely impressive. 4. He has built some amazing tools into his website. These are helpful if you are seriously hunting from afar or if you are just browsing the market for a possible future purchase. I use some of his web tools almost daily. 5. Penn has a very good handle on the market and watches new listings diligently with his clients in mind. I scour the market daily, and he still found a property for me that I had not seen yet. This property ended up being the perfect one for my needs, and Penn helped me win it in a multiple offer situation. He also ensured a smooth transaction despite some seller challenges. Overall, realtors are NOT created equal. If you want someone that will work hard to get you the best deal possible and that really cares about YOU and your wants and needs, pick Penn. You won’t be disappointed. "

- April Nelson

" I was relocated from Oahu to the big island last December 2020 to join the new mayor’s cabinet and given the tough real estate market Cindy not only was able to find me a place to purchase but also found me a place to rent!!! Much appreciated Mahalo !!! "

- Ramzi Mansour (Director of department of environmental management )

" Cindy did a great job from start to finish! She was constantly on top of everything that needed to be taken care of, especially with the sellers moving up the closing date. Great personality & always ready to answer any question we had, which we had a lot, since we were first time home buyers. Thank you so much for all your help Cindy! We love our home! "

- Mihwa Tully

" Mike is an excellent realtor who I highly recommend. With Mike’s help, I found and closed on the home I was looking for in just 45 days. You will not be disappointed with Mike. "

- Tom finn (Attorney)

" Cindy was efficient, organized, and very timely in dealing with the sale of my home. Her communication was excellent and she was very willing to research and answer any questions that I had. "

- Lolly Davis

" This is our 4th time working with Mike. I truly appreciate how Mike lays out all the information available and supports whatever decision we make while continuing to offer guidance along the way. He has a way of meeting our needs and educating us each time we go through the process either as buyers or sellers. There is a reason we keep working with Mike and that reason is each adventure we have success. The next time we are buying on the west side, we are working with Mike again! Thanks Mike! You are awesome! "

- Erik Geril

" Stacy was great to work with. She kept me informed through out the entire sale process and was always available for my questions. I recommend Stacy for your real estate transactions. "

- R M

" Penn Henderson is a Relator's, Realtor. He knows the ins and outs of real-estate that other realtors have little knowledge of. We closed in 30 days exactly, which is rare for Hawaii. He is always available to speak with, and will send you an email the moment a new property comes on the market in the area your interested in. He will even do a video walkthrough of any property you are interested in but don't have the time to see. I would highly recommend him and would use him again. "

- Jorge and Laura Mendoza

" Mike was great every step of the way. He made this so easy for us, communicating with us was top notch, we always knew what was going on. Bill and Gail "

- Gail Garoutte

" My wife and I wholeheartedly recommend Mike's services for your real estate needs. He is knowledgeable, professional, ethical, with marketing savvy few agents anywhere possess. He is the calm pro you want in any real estate situation. Mahalo nui loa Mike for a job well done! "

- Steve B.

" He helped us find a perfect condo in this crazy hot market and was very communicative. We highly recommend him! "

- Alexander Low

" I have had the pleasure of working and playing with Eileen for many years. In business she is exceptionally meticulous and professional. She goes above and beyond her call of duty. Expect nothing but the best from this charming professional Realtor. "

- Patricia F.

" We contacted Penn before our trip to Kona this summer, as we were interested in looking at some condos. He was very responsive, friendly, and knowledgeable. Although we were intending on just starting our search, he found us the condo of our dreams, which we successfully purchased. And he made the whole process very easy. Highly recommended! "

- Richard Lucio

" Talk about going the extra mile! Penn's most recent transaction required a ton of research, but in the end, that research presented an incredible opportunity (to the tune of hundreds of thousands of dollars in instant equity) for his client. All 900 agents in this market saw this property and saw the red flags, but Penn was the only one to do the work and see that those red flags were not really there! Truly an amazing job. "

- Michael Drutar (Principal Broker NextHome Paradise Realty)

" Mike was thorough, easy to work with, and responsive without being pushy. His videos were so detailed and informative; we felt we had walked through the home ourselves. Mike understands the Kona market and was quick to respond. When a home came on the market that fit our requests, Mike sent us a video within hours. We were able to submit an offer that evening, which was accepted in less than 24 hours of the house being on the market. Mike was helpful not only through the closing process, but also a great resource even after closing. "

- Greg & Bridget M.

" Penn was the best! He made the sale super easy on us. All the paperwork was handled very quickly and effeciently. He is a joy to work with and he really knows his stuff. He spent a lot of time explaining things step by step, and took all of our calls quickly. It was a pleasure and a blessing to work with him. "

- Gary Zender

" As a fellow Realtor, I appreciate Eileen's professional work ethic and direct, no-nonsense, informed approach with clients and other Realtors. "

- Lisa D.

" Penn and the Team at NextHome Paradise did an outstanding job finding my wife and I a condo in Kona. We had very specific requirements and he didn't waste our time with properties that didn't meet our requirements. After finding the perfect match his service went above and beyond expectations including detailed videos and incredible service throughout the process. I highly recommend him and his team of professionals. "

- Patrick Kemp

" Excellent customer service from beginning to end! Mahalo Mike! "

- Janelle Bays (CFO)

" Mike was amazing to work with. He took videos of many places that were of interest to us, helping us separate the ones that looked good on paper from the real gems. We ended up putting in 6 offers before we were able to get one accepted. And then we really got to see Mike and his team shine. The entire process was amazingly smooth. Mike was able to refer great contractors for inspection, surveys, title, and lenders. He put together an electronic timeline that tracked all of the dates and everything went according to plan. And, as importantly, we knew exactly what was going on each week through closing. This was the smoothest transaction we have had - and I highly recommend Mike and his team. "

- Terence + Jodi

" Thanks Mike, your advice and assistance helped us feel confident in our offer and completion of the sale. You were always prompt to respond to our many questions. You went above and beyond at taking care of things with the house since we were absentee sellers. "

- Ralph Johnson

" Mike was always on top of everything we asked. He was prompt and professional. I felt Mike represented us extremely well. I highly recommend him. Travis Fuqua "

- Travis Fuqua

" During a vacation in August 2021, my wife and I decided to relocate to the Big Island. We started out with zero contacts, and I decided to give Mike a call based on his positive online reviews. He did not disappoint. From the start, Mike stayed on top of things for us, even arranging a showing on short notice the day before we had to fly back. He encouraged us through some initial disappointments and tried to anticipate problems throughout the process, contacting us right away with any signs of trouble. We felt that Mike was honest and unbiased in setting expectations and helping us find properties that suited our needs. With his help, we ended up with a great house and completed our move in slightly over 3 months despite a difficult real estate market. I would highly recommend Mike to anyone looking for a place on the Big Island! "

- Clayton Foster

" Fast, easy transaction. Everything went smoothly. Highly recommended. "

- Blair Seeney

" Mike helped us find our dream condo! He made himself available to answer our numerous questions . Thanks for shooting fabulous videos so we could shop from home! Highly recommend Mike! "

- Tricia Enebo

" I have known Eileen socially and professionally for roughly twelve years on the Big Island. I have had the pleasure of collaborating with her on several projects and environments during that time. Her behavior consistently has been beyond reproach. I vouch for her honesty, trustworthiness, and moral character without any reservation. "

- Dave P.

" Cindy kept me on track throughout the sale, reminding me of my responsibilities and basically taking all the stress out of the process. She certainly went “above and beyond” duty! I really appreciate her vast knowledge and her amazing work ethic. Will certainly call her when I have another real estate transaction and will highly recommend her to others. "

- Carol Jossy

" Looking for an experienced and trustworthy realtor? I strongly recommend Cindy! We were in the market for a home in West Hawaii and by golly, she found exactly what we were looking for and we are now enjoying the beautiful Kona Sunsets! "

- Wes Segawa

" Cindy was awesome from when we first started looking for homes to closing escrow!! She was extremely helpful, supportive and accommodating, not to mention clocking countless hours of driving to check out houses with us both remotely via FaceTime as well as in person. Her friendly and positive demeanor is a definite bonus in addition to her professional attitude and diligence. We highly recommend Cindy to provide you with outstanding service and plenty aloha!! "

- Tom Ogawa

" We were very pleased with the service we received from Cindy Whittemore, we feel she went over and beyond assisting us with finding the perfect location and property. Keeping us informed on new postings and taking the time to show us the many properties we were interested in. Kept us informed on all the dates we needed to remember through the closing process. We highly recommend Cindy as a Real Estate Professional. A true friend! "

- Phyllis Segawa

" Mike was an awesome realtor / broker to work with. The communication was on point and Mike answered all calls and texts in a timely matter. Every question was answered and assisted in providing quality guidance and recommendations when requested. Closed on our first home purchase within the set deadline. Highly recommended and very professional throughout the entire experience. Wouldn’t work with anyone else on the big island. "

- Albert Lee

" It is my privilege to write a review for my agent (Penn Henderson). He was so professional an knowledgeable on local procedures and went up and beyond to keep me informed. He meant my goals even in the “market place madness “. Overall a great agent that I would highly recommend to anyone looking to buy or sell on the Big Island of Hawaii. Penn is definitely a 5 Star Realtor. Thank you "

- Jeanne Jones

" Cindy worked closely with her partner Gerry to provide great service. Her communication with me was professional and timely as was her follow-up. Great experience. "

- Luann Dodge

" Mike is a fantastic realtor with unparalleled knowledge in the Kona market. His easy-going demeanor, detailed organization and guidance was refreshing. We listed, showed and accepted in record time with an expedited closing at the listed price point. No headaches hassles or drama. I wish all transactions were this easy. "

- John Bertsch

" Penn Henderson of NextHome Paradise Realty is our realtor. He just helped us close on a condo in Kona. Penn has our most enthusiastic recommendation. Like many buyers, we had to conduct all of our business from the mainland. Before we visited the big island in September, we scheduled a meeting with Penn. When we arrived in his office, he showed us a dossier full of properties matching our interests and price range. We spent the better part of an afternoon touring various areas in and around Kona. With the benefit of Penn’s expert knowledge of both the territory and the housing market, we were able to get a good idea of what kind of property we would be looking for, and where. Once we returned home, Penn started sending us new listings in West Hawaii. In the fall it was still too early for us to buy, but we learned a great deal by checking these listings and asking questions. Penn was always ready to give us full and candid answers. In January we got more serious about buying in Kona. When we asked about properties we were considering making an offer on, Penn would take the time to make thorough, informative videos for us. These weren’t always rave reviews; every now and then, he would essentially have to talk us out of making an offer based upon what we were seeing. In the first two months of the year we made several offers, and missed out on the first properties we had bid upon. Although we would get discouraged at times, Penn just kept looking, assuring us that we’d eventually find the place we were seeking. He never gave up or got impatient; he just kept on working hard and writing well-crafted offers until we finally got one accepted at the beginning of March. Escrow just closed this week, and we owe it all to Penn. Are you looking for a realtor to help you find a place in West Hawaii? You really can’t do better than Penn Henderson. He is simply the best there is. Mahalo, Penn! "

- Michael and Ines Hanly (recent buyers in Kona)

" We are very happy with Penn and would highly recommend him to others. We purchased a primary home for our retirement through him without even having to see it in person. As a substantial investment and to purchase something from afar, we needed someone who not only we could trust but who also genuinely cared and understood what we wanted. Penn worked with us all along the way. He took the time to understand what we were interested in and was diligent in highlighting properties to us that would fit our needs. His video walkthroughs were excellent. He gave great commentary on the interior, exterior, and the neighborhood, pointing out the good points and those areas that may need attention. He has great local knowledge and insight. He is sincere and candid, and really wanted to provide us with as much information to make sure we were comfortable with the property before making any offers. The transaction went smoothly, and he was very prompt and up to date on anything that needed to be taken care of on our end, such as inspection signoffs, etc. There is nothing we could say about him that would improve or enhance his help to us, he is the complete package. And lastly his two assistants (his two young sons) that appeared in the background of many of the video walkthroughs added a great human feel to the videos. Thank you Penn. "

- Jan Seymour

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